Average Reviews:
(More customer reviews)I will have to admit that the ring I purchased from NETAYA was a beautiful ring and a good buy, but I would never do business with NETAYA again. I am currently deployed in Iraq and the only way I have of purchasing gifts is over the internet. Because of perfect customer service I have revieved from Amazon I thought I could depend on the sellers associated with Amazon as well. Don't be fooled. I ordered this ring on Nov 27 so I could be sure that it arrived by Christmas. I became concerned Dec 15th that I had not recieved a shipment notice because the estimated delivery date was the 18th of Dec and sent an email that went unanswered as well as two more emails that were never answered. I went ahead and chose another ring from SZUL and ordered it on the 19th of Dec and I recieved shipment notice from SZUL on the 20th of Dec. Then, believe it or not, I recieved shipment notice from NETAYA late on the 19th of Dec that their ring had shipped. If NETAYA had any kind of customer service department I would not own two rings now. They could have at least returned my email and let me know that the ring would be shipping, just later than expected. Their customer service is terrible and I would not advise any purchase from this company. In fact if this is the way they conduct business I would advise Amazon not to let this company drag their reputation down either. I have to say that I hold Amazon partially responsible for this by allowing them to be one of their sellers. BLUF: I would not order anything from NETAYA if you have any kind of date to meet. Very bad customer service.
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